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"I personally oversee all support escalations and ensure every user gets the help they need."

"Expert in platform integrations, API issues, and data connectivity. I love solving complex problems."

"All subscription, invoicing, and refund questions are handled quickly and fairly."

How do I reset my password?

Use the "Forgot password" link on the login page, or update it anytime in Settings → Account → Security.

Can I cancel my subscription?

Yes, cancel anytime from Settings → Billing. Your plan stays active until the end of the current billing period — no prorated charges.

Is the market data real-time?

The platform uses high-fidelity simulated data by default. Add your Polygon.io API key in Settings → API Keys to enable live market data.

How does the AI scoring work?

AI scores (0–100) combine technical analysis (45%), fundamental analysis (40%), and sentiment signals (15%) for each symbol.

Can I upgrade or downgrade my plan?

Absolutely. Plan changes take effect immediately. Upgrading is prorated; downgrading applies at the next billing cycle.

Is there a free trial for Pro?

The Free plan gives you full access to core features. Pro and Enterprise plans include a 7-day free trial — no credit card required to start.